Email notifications are triggered by events, like a new appointment being scheduled, or an appointment being canceled or rescheduled. They are sent to you (the account owner), your Staff, or your customers, depending on your notification settings (Settings >> Options)
Below are two options for effectively customize email notifications:
A. Include text that will be delivered in the emails as instructions based on the service the client books for, so everyone arrives prepared.
- Go to Settings >> Services
- Click to edit a service
- Under the area named "Instructions", you can insert the desired text. This is not shown while booking but will be sent in the email. What you insert here is sent in the confirmation appointment email to the customer.
- Click the button Save once done.
B. With Setster Large Business you can fully customize all email notifications. You can edit the template's HTML and personalize the messages to include additional appointment details, add in images and links, your company logo and other important information.
For more information, please do get in touch.